Send new Freshdesk tickets to Redmine as issues

If you use Freshdesk as your outward facing tool with Redmine for your development, you know that maintaining data parity between the two can be a time-consuming activity. This Freshdesk Redmine integration can help by automatically creating Redmine issues whenever a new ticket is received in Freshdesk. Set it up and you can rely on automatic updates from then on.

How It Works

  1. A new Freshdesk issue is created
  2. Zapier automation creates Redmine issue

What You Need

  • Freshdesk account
  • Redmine account
Send new Freshdesk tickets to Redmine as issues
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Redmine integration logo

Redmine is a flexible project management web application built with Ruby on Rails.

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