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Freshdesk + Redmine

Send new Freshdesk tickets to Redmine as issues

If you use Freshdesk as your outward facing tool with Redmine for your development, you know that maintaining data parity between the two can be a time-consuming activity. This Freshdesk Redmine integration can help by automatically creating Redmine issues whenever a new ticket is received in Freshdesk. Set it up and you can rely on automatic updates from then on.

If you use Freshdesk as your outward facing tool with Redmine for your development, you know that maintaining data parity between the two can be a time-consuming activity. This Freshdesk Redmine integration can help by automatically creating Redmine issues whenever a new ticket is received in Freshdesk. Set it up and you can rely on automatic updates from then on.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    RedmineRedmine
    Create Issue

    Triggers when you add a new issue.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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Related categories

  • Customer Support

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