When this happens...
FreshdeskNew Ticket
Then do this...
RedmineCreate Issue

Looking for a way to connect your support desk and project management workflows? This Freshdesk-Redmine integration will handle that for you, automatically creating new issues in Redmine for any new Freshdesk tickets you receive once it you set it up.

How It Works

  1. A new ticket is added to Freshdesk
  2. Zapier automatically creates a new issue in Redmine

What You Need

  • Freshdesk account
  • Redmine account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Redmine and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Project

Triggers when you add a new project.

Create Project

Create a new project.

New Tracker

Triggers when you add a new tracker.

Create Time Entry

Create a new time entry.

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Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Redmine is a flexible project management web application built with Ruby on Rails.