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Freshdesk + Redmine

Create Redmine issues for new Freshdesk tickets

Looking for a way to connect your support desk and project management workflows? This Freshdesk-Redmine integration will handle that for you, automatically creating new issues in Redmine for any new Freshdesk tickets you receive once it you set it up.

Looking for a way to connect your support desk and project management workflows? This Freshdesk-Redmine integration will handle that for you, automatically creating new issues in Redmine for any new Freshdesk tickets you receive once it you set it up.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    RedmineRedmine
    Create Issue

    Triggers when you add a new issue.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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