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Freshdesk + Planview AgilePlace

Create AgilePlace cards from new Freshdesk tickets

Create a great customer service environment when you provide quick responses to your customers. With the Freshdesk to AgilePlace automation, each time a ticket is created in Freshdesk, Zapier will automatically create a new card in AgilePlace. This automation helps you put your customers first for great service.

Create a great customer service environment when you provide quick responses to your customers. With the Freshdesk to AgilePlace automation, each time a ticket is created in Freshdesk, Zapier will automatically create a new card in AgilePlace. This automation helps you put your customers first for great service.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    Planview AgilePlacePlanview AgilePlace
    Create Card

    Creates a new card.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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About Planview AgilePlace

Push new Cards, Card moves, and Card updates to your instance of Planview AgilePlace.

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