When this happens...
FreshdeskUpdate Ticket
Then do this...
LeadSquaredCreate Activity for Lead

Want to capture the details of your Freshdesk ticket updates as activities against the corresponding leads in LeadSquared? Let Zapier help! Once set up, this integration posts an activity to the corresponding lead in LeadSquared when a ticket is updated in Freshdesk. This allows you to assemble every ticket update made by the corresponding lead at one place (lead details page) in LeadSquared.

Note: The ticket update details are posted based on the email address

How this Freshdesk-LeadSquared integration works

  1. A Freshdesk ticket is updated with new details
  2. Zapier posts an activity to the corresponding lead with the details of the ticket update

What you need

  • LeadSquared
  • Freshdesk

Why Zapier?


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It's easy to connect Freshdesk + LeadSquared and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Lead Stage Changed

Triggers when a stage of a lead is changed.

Create Task on Lead

Create a task on a lead.

New Activity for Lead

Triggers when an activity is posted to a lead.

Create or Update Lead

Create a new lead or update an existing contact based on email address.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

LeadSquared is a marketing automation and CRM solution that helps small to medium-sized businesses drive revenue by aligning their marketing and sales activities. Some key features include: Lead Capture Automation, Landing Pages, Email and Drip Campaigns, Lead & List Management, Tasks & Reminders, API & Connectors and Marketing, Sales and Revenue Analytics.

See LeadSquared Integrations