Add activities to leads in LeadSquared for Freshdesk ticket updates

Want to capture the details of your Freshdesk ticket updates as activities against the corresponding leads in LeadSquared? Let Zapier help! Once set up, this integration posts an activity to the corresponding lead in LeadSquared when a ticket is updated in Freshdesk. This allows you to assemble every ticket update made by the corresponding lead at one place (lead details page) in LeadSquared.

Note: The ticket update details are posted based on the email address

How this Freshdesk-LeadSquared integration works

  1. A Freshdesk ticket is updated with new details
  2. Zapier posts an activity to the corresponding lead with the details of the ticket update

What you need

  • LeadSquared
  • Freshdesk
Add activities to leads in LeadSquared for Freshdesk ticket updates
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

LeadSquared integration logo

LeadSquared is a marketing automation and CRM solution that helps small to medium-sized businesses drive revenue by aligning their marketing and sales activities. Some key features include: Lead Capture Automation, Landing Pages, Email and Drip Campaigns, Lead & List Management, Tasks & Reminders, API & Connectors and Marketing, Sales and Revenue Analytics.

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