When this happens...
FreshdeskNew Ticket
Then do this...
LeadSquaredCreate Activity for Lead

Looking to capture the details of your new Freshdesk tickets as activities against the corresponding leads in LeadSquared? This integration posts an activity to the corresponding lead in your LeadSquared account when a new ticket is created in Freshdesk. This allows you to bring all new Freshdesk tickets under the corresponding lead in LeadSquared.

Note: The activity is posted to the lead based on the email address in the Freshdesk ticket

How this Freshdesk-LeadSquared integration works

  1. A new ticket is created in Freshdesk
  2. Zapier posts an activity to the lead with the ticket details to your LeadSquared account. If the email address in the ticket does not exist as a lead in LeadSquared, a new lead is created and an activity is posted.

What you need

  • Freshdesk
  • LeadSquared

Why Zapier?

Free

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It's easy to connect Freshdesk + LeadSquared and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Freshdesk
New Contact

Triggers when a new customer is created.

Freshdesk
Create Company

Allows you to create a Company entry in Freshdesk.

Freshdesk
New Ticket Note

Triggers when a Note is added to a Ticket.

Freshdesk
Create Ticket

Create a ticket in Freshdesk for your domain.

Freshdesk
New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Freshdesk
Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

LeadSquared
Lead Stage Changed

Triggers when a stage of a lead is changed.

LeadSquared
Create Task on Lead

Create a task on a lead.

LeadSquared
New Activity for Lead

Triggers when an activity is posted to a lead.

LeadSquared
Create or Update Lead

Create a new lead or update an existing contact based on email address.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

LeadSquared is a marketing automation and CRM solution that helps small to medium-sized businesses drive revenue by aligning their marketing and sales activities. Some key features include: Lead Capture Automation, Landing Pages, Email and Drip Campaigns, Lead & List Management, Tasks & Reminders, API & Connectors and Marketing, Sales and Revenue Analytics.