It's hard to track everything at a busy helpdesk. Get some automated assistance from this Freshdesk-Klipfolio integration and Zapier will keep you updated: whenever you receive a new ticket on Freshdesk, the details will be sent to Kilpfolio automatically, adding them to your Klip's dashboard so nothing slips past you.
*Note: Add the Freshdesk New Tickets Klip to a dashboard in Klipfolio before setting up this Zap.
How It Works
- A new ticket is submitted on Freshdesk
- Zapier automatically adds the ticket to a data source in Klipfolio
What You Need
- Freshdesk account
- Klipfolio account
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Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers when a Ticket is updated.
Replace data in a data source in Klipfolio.
Triggers when a user is updated.
Add data to a data source in Klipfolio.