Create Freshdesk tickets from new Google My Business reviews
When this happensStep 1: New Review
Then do thisStep 2: Create Ticket
Public reviews can make or break a business. That's why you need to know when a review gets posted on Google. This integration can help. It turns Google My Business reviews into Freshdesk tickets. So next time you get a review on Google, that review will turn into a ticket your customer support team can handle.