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Create Freshdesk tickets from new Google My Business reviews

  1. When this happensStep 1: New Review

  2. Then do thisStep 2: Create Ticket

Public reviews can make or break a business. That's why you need to know when a review gets posted on Google. This integration can help. It turns Google My Business reviews into Freshdesk tickets. So next time you get a review on Google, that review will turn into a ticket your customer support team can handle.

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Connect Freshdesk + Google My Business in Minutes

It's easy to connect Freshdesk + Google My Business and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Ticket

Triggers when there is a new ticket is created in Freshdesk.

InstantNew Ticket Note

Triggers when a Note is added to a Ticket.

InstantUpdate Contact

Triggers when a user is updated.

InstantNew Contact

Triggers when a new customer is created.

InstantUpdate Ticket

Triggers when a Ticket is updated.

New Review

Triggers when a new review is submitted for a specified location.