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Freshdesk + Google My Business

Create Freshdesk tickets from new reviews in Google My Business

Need help responding to public reviews from customers? This integration might help. Whenever your business receives a new review, this Zap will automatically turn it into a Freshdesk ticket. Build a better relationship with customers with a little automation help.

Need help responding to public reviews from customers? This integration might help. Whenever your business receives a new review, this Zap will automatically turn it into a Freshdesk ticket. Build a better relationship with customers with a little automation help.

  1. When this happens...
    Google My BusinessGoogle My Business
    New Review

    Triggers when a new review is submitted for a specified location.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • LocationRequired

    Trigger
    Scheduled
    Try It
    • Review NameRequired

    • Your ReplyRequired

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • LocationRequired

    • SummaryRequired

    • Topic TypeRequired

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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google-my-business logo
google-my-business logo

About Google My Business

Google My Business launched as a way of giving business owners more control of what shows in the search results when someone searches a given business name.

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