Send Gmail email for new Freshdesk tickets

If you need to notify non-Freshdesk users of new tickets, or prefer to receive email notifications about them, this Freshdesk Gmail integration is for you. Once it's active, a new email will be sent through Gmail for any new tickets received through Freshdesk.

How It Works

  1. A new ticket is added to Freshdesk
  2. Zapier automation sends an email via Gmail to the specified recipient(s)

What You Need

  • Freshdesk account
  • Gmail account
Send Gmail email for new Freshdesk tickets
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Gmail integration logo

One of the most popular email services, Gmail keeps track of all your emails with treaded conversations, tags, and Google-powered search to locate find any message you need.

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