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Freshdesk + Freshping

Add new Freshping alerts as new Freshdesk tickets

If your workflow tracks Freshping alerts as Freshdesk tickets, then this integration is for you! This integration creates an incident in Freshdesk for every change in the status of the URLs (checks) that you are monitoring using your Freshping account.

If your workflow tracks Freshping alerts as Freshdesk tickets, then this integration is for you! This integration creates an incident in Freshdesk for every change in the status of the URLs (checks) that you are monitoring using your Freshping account.

  1. When this happens...
    FreshpingFreshping
    New Alert

    Triggers with every insping alert.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshping triggers, actions, and search

    New Alert

    Triggers with every insping alert.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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freshping logo
freshping logo

About Freshping

Freshping is an uptime monitoring and status pages tool. You can monitor 50 URLs at 1-minute intervals and get alerts via email, Slack, or SMS when it is down. You'll also get 5 public status pages, multi-user logins (up to 30 users), global latency, and Apdex reporting.

Related categories