How to connect Freshdesk + FireText
Zapier lets you send info between Freshdesk and FireText automatically—no code required.
Popular Freshdesk + FireText workflows
- Create Freshdesk tickets for newly received FireText messages
Create Freshdesk tickets for newly received FireText messages
- Create new support tickets on Freshdesk when new SMS are received on FireText number
Create new support tickets on Freshdesk when new SMS are received on FireText number
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- New TicketTriggers when there is a new ticket is created in Freshdesk.Trigger
- New ContactTriggers when a new customer is created.Trigger
- New Ticket NoteTriggers when a Note is added to a Ticket.Trigger
- Update TicketTriggers when a Ticket is updated.Trigger
- Update ContactTriggers when a user is updated.Trigger
- Add Notes to a TicketAdd Private or Public notes to a Freshdesk Support Ticket.Action
- Create CompanyAllows you to create a Company entry in Freshdesk.Action
- Create ForumCreates a Forum under a Category.Action
- Freshdesk
Creates a Forum Category.
Scheduled
Action
- Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
- Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
- Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
- Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
- Freshdesk
Find a ticket by ID.
Scheduled
Action
- FireText
Triggers when a new SMS message is received on your FireText number / keyword.
Instant
Trigger
- FireText
Adds a new contact to your FireText account.
Scheduled
Action
- FireText
Schedule a SMS message from your FireText account.
Scheduled
Action
- FireText
Send a SMS message from your FireText account.
Scheduled
Action
How Freshdesk + FireText Integrations Work
- Step 1: Authenticate Freshdesk and FireText.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
Freshdesk Tutorials
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Related categories
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