• Freshdesk logoFreshdesk logo
  • Basecamp 2 logoBasecamp 2 logo

Freshdesk + Basecamp 2 Integrations

How to connect Freshdesk + Basecamp 2

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  • Freshdesk triggers, actions, and search
    New Ticket
    Triggers when there is a new ticket is created in Freshdesk.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Contact
    Triggers when a new customer is created.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Ticket Note
    Triggers when a Note is added to a Ticket.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Ticket
    Triggers when a Ticket is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Contact
    Triggers when a user is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Add Notes to a Ticket
    Add Private or Public notes to a Freshdesk Support Ticket.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Company
    Allows you to create a Company entry in Freshdesk.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Forum
    Creates a Forum under a Category.
    Action
    Write
  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

  • Basecamp 2

    Triggers when a new account is available in Basecamp.

    Scheduled

    Trigger

  • Basecamp 2

    Triggers when a new file is added to a project.

    Scheduled

    Trigger

  • Basecamp 2

    Triggers when a new calendar is added to Basecamp.

    Scheduled

    Trigger

  • Basecamp 2

    Triggers when a new event is added to a calendar.

    Scheduled

    Trigger

  • Basecamp 2

    Triggers when a new event is added to a project.

    Scheduled

    Trigger

  • Basecamp 2

    Triggers when a new text document is added to a project.

    Scheduled

    Trigger

  • Basecamp 2

    Triggers when something happens inside of Basecamp. This trigger will give you a brief overview of the event that happened.

    Scheduled

    Trigger

  • Basecamp 2

    Triggers when anything across any project happens. Use a filter step with this!

    Scheduled

    Trigger

  • Basecamp 2

    Triggers when a new person is available in the account.

    Scheduled

    Trigger

  • Basecamp 2

    Triggers when a new project is created.

    Scheduled

    Trigger

  • Basecamp 2

    Triggers when a new project template is created.

    Scheduled

    Trigger

  • Basecamp 2

    Triggers when a new todo is added to a todo list.

    Scheduled

    Trigger

  • Basecamp 2

    Triggers when a new todo list is added.

    Scheduled

    Trigger

  • Basecamp 2

    Triggers when a new topic is added (A new message is a topic, and the first comment on Calendar Events, Uploads, and Todos are topics).

    Scheduled

    Trigger

  • Basecamp 2

    Creates a new calendar event on a specific calendar.

    Scheduled

    Action

  • Basecamp 2

    Creates a new calendar event on a specific project.

    Scheduled

    Action

  • Basecamp 2

    Create a brand new version tracked document.

    Scheduled

    Action

  • Basecamp 2

    Give a user access to a project.

    Scheduled

    Action

  • Basecamp 2

    Creates a new message.

    Scheduled

    Action

  • Basecamp 2

    Creates a brand new text file from plain text content you specify.

    Scheduled

    Action

  • Basecamp 2

    Creates a project.

    Scheduled

    Action

  • Basecamp 2

    Creates a project from your template of choice.

    Scheduled

    Action

  • Basecamp 2

    Creates a new todo item.

    Scheduled

    Action

  • Basecamp 2

    Creates a new todo list.

    Scheduled

    Action

  • Basecamp 2

    Copy an already-existing file from the trigger service.

    Scheduled

    Action

How Freshdesk + Basecamp 2 Integrations Work

  1. Step 1: Authenticate Freshdesk and Basecamp 2.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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basecamp2 logo
basecamp2 logo

About Basecamp 2

Basecamp 2 lets you manage your projects all on one page, is super fast, and keeps you up to date in real-time.
Learn more

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