How to connect Freshdesk + Basecamp 2
Zapier lets you send info between Freshdesk and Basecamp 2 automatically—no code required.
Popular Freshdesk + Basecamp 2 workflows
- Create new Basecamp 2 todos from new Freshdesk tickets
Create new Basecamp 2 todos from new Freshdesk tickets
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- New TicketTriggers when there is a new ticket is created in Freshdesk.Trigger
- New ContactTriggers when a new customer is created.Trigger
- New Ticket NoteTriggers when a Note is added to a Ticket.Trigger
- Update TicketTriggers when a Ticket is updated.Trigger
- Update ContactTriggers when a user is updated.Trigger
- Add Notes to a TicketAdd Private or Public notes to a Freshdesk Support Ticket.Action
- Create CompanyAllows you to create a Company entry in Freshdesk.Action
- Create ForumCreates a Forum under a Category.Action
- Freshdesk
Creates a Forum Category.
Scheduled
Action
- Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
- Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
- Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
- Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
- Freshdesk
Find a ticket by ID.
Scheduled
Action
- Basecamp 2
Triggers when a new account is available in Basecamp.
Scheduled
Trigger
- Basecamp 2
Triggers when a new file is added to a project.
Scheduled
Trigger
- Basecamp 2
Triggers when a new calendar is added to Basecamp.
Scheduled
Trigger
- Basecamp 2
Triggers when a new event is added to a calendar.
Scheduled
Trigger
- Basecamp 2
Triggers when a new event is added to a project.
Scheduled
Trigger
- Basecamp 2
Triggers when a new text document is added to a project.
Scheduled
Trigger
- Basecamp 2
Triggers when something happens inside of Basecamp. This trigger will give you a brief overview of the event that happened.
Scheduled
Trigger
- Basecamp 2
Triggers when anything across any project happens. Use a filter step with this!
Scheduled
Trigger
- Basecamp 2
Triggers when a new person is available in the account.
Scheduled
Trigger
- Basecamp 2
Triggers when a new project is created.
Scheduled
Trigger
- Basecamp 2
Triggers when a new project template is created.
Scheduled
Trigger
- Basecamp 2
Triggers when a new todo is added to a todo list.
Scheduled
Trigger
- Basecamp 2
Triggers when a new todo list is added.
Scheduled
Trigger
- Basecamp 2
Triggers when a new topic is added (A new message is a topic, and the first comment on Calendar Events, Uploads, and Todos are topics).
Scheduled
Trigger
- Basecamp 2
Creates a new calendar event on a specific calendar.
Scheduled
Action
- Basecamp 2
Creates a new calendar event on a specific project.
Scheduled
Action
- Basecamp 2
Create a brand new version tracked document.
Scheduled
Action
- Basecamp 2
Give a user access to a project.
Scheduled
Action
- Basecamp 2
Creates a new message.
Scheduled
Action
- Basecamp 2
Creates a brand new text file from plain text content you specify.
Scheduled
Action
- Basecamp 2
Creates a project.
Scheduled
Action
- Basecamp 2
Creates a project from your template of choice.
Scheduled
Action
- Basecamp 2
Creates a new todo item.
Scheduled
Action
- Basecamp 2
Creates a new todo list.
Scheduled
Action
- Basecamp 2
Copy an already-existing file from the trigger service.
Scheduled
Action
How Freshdesk + Basecamp 2 Integrations Work
- Step 1: Authenticate Freshdesk and Basecamp 2.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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