Freshdesk
When this happens...
FreshdeskNew Ticket
Then do this...
AsanaCreate Task

Looking for a way to let your Asana team handle your support desk tickets more productively? This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive in Freshdesk.

How It Works

  1. A new ticket is added to Freshdesk
  2. Zapier automatically creates a task in Asana

What You Need

  • Freshdesk account
  • Asana account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Asana and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Task in Project

Triggered when you add a new task to a project.

Create Story

Adds a new story (a comment is a story).

Tag Added to Task

Triggered when you add a tag to a task.

Create Task

Adds a new task.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Asana is a collaborative information manager for workspace. It helps you organize people and tasks effectively.

See Asana Integrations