When this happens...
IntercomNew Conversation
Then do this...
FlowdockCreate Message in Team Inbox

If your team focuses on customer service and you want to share their conversations with your team, then this Intercom to Flowdock automation is for you. Once set up, each time a new conversation is added in Intercom, Zapier will create a new message in your team inbox in Flowdock. Let your team know how they are performing so you may take care of your customers!

How It Works

  1. A new conversation is added in Intercom
  2. Zapier creates a new message in your team inbox in Flowdock

What You Need

  • Intercom account
  • Flowdock account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Flowdock + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Flowdock
New Message

Triggers when you add a new message.

Flowdock
Create Message

Adds an message to a flow.

Flowdock
New User

Triggers when you add a new user.

Intercom
Create/Update User

Update a user within Intercom given their e-mail address.

Intercom
New User

Triggers when a new user is created.

Intercom
Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

Intercom
Lead Converted to User

Triggers when a lead converts to a user.

Intercom
Add User Tag

Attach a tag to a specific user.

Intercom
New Conversation

Triggers when a new conversation is created by a user in Intercom.

Intercom
Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Flowdock is your team's inbox, but with chat. Get updates from all the apps you use, but then easily have discussions around those items.

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.