Flowdock
When this happens...
Help ScoutNew Conversation
Then do this...
FlowdockCreate Message in Team Inbox

Customers are top priority, so make sure their conversations are addressed quickly by using this Help Scout to Flowdock automation. Once set up, each time a new conversation is started in Help Scout, Zapier will create a new message in your Flowdock team inbox. Show your customers how much you care when you respond quickly.

How It Works

  1. A new conversation is added in Help Scout
  2. Zapier creates a new message in your Flowdock team inbox

What You Need

  • Help Scout account
  • Flowdock account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Flowdock + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Message

Triggers when you add a new message.

Create Message

Adds an message to a flow.

New User

Triggers when you add a new user.

Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

New Customer

Triggers when a new customer is added.

Create Conversation From Customer

Create a new conversation from a customer.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

New Conversation

Triggers when a new conversation is created.

Add Note

Adds a note to existing conversation.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Flowdock is your team's inbox, but with chat. Get updates from all the apps you use, but then easily have discussions around those items.

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

See Help Scout Integrations