FireText + Zendesk
Create a new Zendesk ticket from FireText SMS
Let customers send support tickets straight into Zendesk by SMS. This is perfect for allowing your customers to create tickets easily on-the-go!
Let customers send support tickets straight into Zendesk by SMS. This is perfect for allowing your customers to create tickets easily on-the-go!
- When this happens...New Message
Triggers when a new SMS message is received on your FireText number / keyword.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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- 14 day trial for premium features & apps
About FireText
FireText makes effective SMS marketing easy indeed - whether you're brand new to text message marketing or a seasoned hand.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
