Gain valuable feedback and insight on the customer experience you are delivering via Intercom by asking users to submit a Feefo review. This Intercom-Feefo integration allows you to automatically generate a Feefo review invitation to a user when a conversation with one of your agents has been closed. Now you'll always gain valuable insight from your customers.
How this Intercom-Feefo integration works
- An Intercom conversation between a user and agent is closed
- Zapier automatically creates a Feefo review invitation for the user
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Triggers when new feedback is received.
Creates a new feedback request with support for multiple line items.
Triggers when a new user is created.
Posts a response to customer feedback.
Triggers when a lead converts to a user.
Attach or remove a tag on a specific user.
Triggers when a new conversation is created by a user in Intercom.
Update a user within Intercom given their e-mail address.
Triggers when a user unsubscribes from Intercom.io emails.
Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.