When this happens...
IntercomNew Closed Conversation
Then do this...
FeefoCreate Feedback Request (Supports Multiple Line Items)

Gain valuable feedback and insight on the customer experience you are delivering via Intercom by asking users to submit a Feefo review. This Intercom-Feefo integration allows you to automatically generate a Feefo review invitation to a user when a conversation with one of your agents has been closed. Now you'll always gain valuable insight from your customers.

How this Intercom-Feefo integration works

  1. An Intercom conversation between a user and agent is closed
  2. Zapier automatically creates a Feefo review invitation for the user

Apps involved

  • Intercom
  • Feefo

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It's easy to connect Feefo + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Feedback

Triggers when new feedback is received.

Create Feedback Request (Supports Multiple Line Items)

Creates a new feedback request with support for multiple line items.

New User

Triggers when a new user is created.

Respond to Feedback

Posts a response to customer feedback.

Lead Converted to User

Triggers when a lead converts to a user.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Create/Update User

Update a user within Intercom given their e-mail address.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

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Become a Zapier Integration Partner

Feefo is a globally recognised platform used by thousands of brands to collect genuine, verified customer feedback.

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

See Intercom Integrations

Connect Feefo + Intercom

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