When this happens...
ZendeskNew Ticket
Then do this...
EmmaCreate Subscriber

Keeping your customers happy is vital, and one of the best ways to do that is by staying in touch. With this Zapier integration, anyone who asks for support via Zendesk will automatically be added to your Emma mailing list. That means you can follow up and send them emails easily from Emma.

How It Works

  1. Someone raises a support ticket via Zendesk
  2. Zapier adds that person to your Emma mailing list

What You Need

  • Zendesk account
  • Emma account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Emma + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Member Remove from Group

Triggers when a member is removed from a group

Create Subscriber

This adds a new contact to Emma

New Group

Triggers when a new member group is created

Create Event

Creates an event that can be used to trigger an automated workflow

Field Delete

Triggers when a field is deleted

Create Group

This adds a new group to Emma

New Unsubscriber

Triggers when a subscriber opts-out

Attach File to Ticket

Attach a file to an existing ticket.

Message Forward

Triggers when a message is forwarded

Create User

Create a new user.

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Become a Zapier Integration Partner

Grow your business with smart, stylish email marketing campaigns from Emma.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations