Add new Email messages to JIRA as new issues

If you receive emails raising issues for your development projects, then you can forward those emails to a Zapier email inbox to automatically create those issues in JIRA. After this integration is set up, every inbound e-mail from that point forward will be saved as a new issue in JIRA. That's an easy way to create issues from emails your dev team sends you—and also an easy way to send in issues from your own email app.

Note: This Zapier integration only adds inbound e-mails that are received after setting it up.

How It Works

  1. A new e-mail is sent to the custom address you've chosen for the integration.
  2. Zapier adds that email as an issue in JIRA

What You Need

  • A JIRA account
  • An email app
Add new Email messages to JIRA as new issues
Email by Zapier integration logo

Send and receive email via a custom Zapier email address at This is great for triggering off of emails and sending custom emails.

Have direct access to your own email servers? Check out our IMAP and SMTP services!

Jira integration logo

Jira is a bug and issue tracking software tool that allows software developers to manage product development and build better software.

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