When this happens...
Email Parser by ZapierNew Email
Then do this...
Help ScoutCreate Conversation From Customer

Handle your customer's concerns immediately by creating new conversations from customers in Help Scout from parsed emails. Set it up, and the email parser will extract information from the emails you forward to it, and create new conversations from customers in Help Scout. It's a simple way to pull data out of your hand-made forms on your website, and turn them into customer interaction. Zapier can list their original message to you as a Help Scout conversation, giving you a seamless way to go through your form and email contacts together.

How It Works

  1. Zapier email parser extracts data from email
  2. Zapier creates a new conversation from customer in Help Scout

What You Need

  • Zapier account
  • Help Scout account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Email Parser by Zapier + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Email Parser by Zapier
New Email

Triggers when a mailbox gets a new email. Don't forget to set up your parser mailboxes at https://parser.zapier.com/.

Help Scout
Create Conversation From Customer

Create a new conversation from a customer.

Help Scout
New Customer

Triggers when a new customer is added.

Help Scout
Create Customer

Creates a customer if it does not already exist.

Help Scout
New Assigned Conversation

Triggers when a conversation is assigned to a specified user.

Help Scout
Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

Help Scout
New Conversation

Triggers when a new conversation is created.

Email Parser by Zapier
New Mailbox

Triggers when a new mailbox is added.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Send emails to your custom "@robot.zapier.com" address and extract any data! Visit http://parser.zapier.com/ for more information!

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.