When this happens...
ShopifyNew Abandoned Cart (Legacy)
Then do this...
DriftLog Event for Contact

If you're selling products via Shopify, you know all too well the importance of following up on abandoned shopping carts. This automation can help with that. Set it up, and if a shopping cart is abandoned in Shopify, we'll update a contact record in Drift with the event so you can target those users specifically.

How this Shopify-Drift integration works

  1. A shopping cart is abandoned in Shopify
  2. Zapier adds the event to the matching contact on Drift

Apps involved

  • Shopify
  • Drift

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Drift + Shopify and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Conversation

Triggers when a conversation is started.

Create or Update Contact From External

Creates or updates a contact.

Conversation Closed

Triggers when a conversation is closed.

Log Event for Contact

Logs an event for a contact.

User Reached Goal With Lead Stage

Triggers when a User reaches a Goal with a specific Lead Stage.

Update Known Contact

Updates an existing contact.

New Lead

Triggers when an email address is collected from a lead.

Create Customer

Creates a new customer.

New Customer

Triggers when a new customer is added to your Shopify account.

Create Product

Creates a new product.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

Learn More

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.

See Shopify Integrations