If your team collects feedback through conversations with leads and customers in Drift, try bringing your Drift conversations into productboard, where your product team can take action on the feedback. This Zapier integration automatically creates a note in productboard for every relevant Drift conversation. That way, your product managers can look at a single tool to look at feedback and make improvements.
How it works
- A conversation is closed in Drift
- Zapier automatically creates a new feedback note on productboard
What you need
- Drift account
- productboard account
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Triggers when a conversation is started.
Creates or updates a contact.
Triggers when a conversation is closed.
Logs an event for a contact.
Triggers when a User reaches a Goal with a specific Lead Stage.
Updates an existing contact.
Triggers when an email address is collected from a lead.
Creates a new note.
Triggers when a new note is created.
Creates a new feature.