When this happens...
DriftNew Conversation
Then do this...
HipChatSend Message

If you're using HipChat, you know how important it is to keep your team informed. Now, with this Drift-HipChat integration, any new conversation created in Drift will automatically be posted into HipChat so you and your team can answer it right away.

How this Drift-HipChat integration works

  1. A new conversation is started in Drift
  2. Zapier posts that to HipChat automatically

Apps involved

  • HipChat
  • Zapier

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Drift + HipChat and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Conversation

Triggers when a conversation is started.

Create or Update Contact From External

Creates or updates a contact.

Conversation Closed

Triggers when a conversation is closed.

Log Event for Contact

Logs an event for a contact.

User Reached Goal With Lead Stage

Triggers when a User reaches a Goal with a specific Lead Stage.

Update Known Contact

Updates an existing contact.

New Lead

Triggers when an email address is collected from a lead.

Send Message

Send a new chat message to a room.

New Message

Triggers when a new message is added to a HipChat room.

Update Room Topic

Changes the topic of a HipChat room.

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Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

HipChat is hosted group chat and video chat built for teams. Supercharge real-time collaboration with persistent chat rooms, file sharing, and screen sharing.