Drift + Desk Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Drift and Desk, with as many as 26 possible integrations. Are you ready to find your productivity superpowers?
Create case on Desk.com from new Drift conversations
If your support team is using Desk.com to manage conversations, you may want to continue using that as a way to talk to your leads and customers, but you can still pipe in other sources with Zapier automation. After you set this one up, every new conversation started on Drift will also create a case in Desk.com.
How this Drift-Desk.com integration works
- A new conversation is started in Drift
- Zapier creates a new case on Desk.com automatically
It's easy to connect Drift + Desk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a conversation is started.
Creates or updates a contact.
Triggers when a conversation is closed.
Logs an event for a contact.
Triggers when a User reaches a Goal with a specific Lead Stage.
Updates an existing contact.
Triggers when an email address is collected from a lead.
Create a new customer.
Triggers when you add a new customer.
Create a new case. Inside Desk, it will be treated like an "Email Case".
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