Document360 + Jira Software Cloud Integrations
How to connect Document360 + Jira Software Cloud
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New ArticleTriggers when a new article is created.Trigger- Append Text to DocumentAppends text to an existing document.Action
- Create a DocumentCreate document from text in Document360Action
- Find a DocumentFind the document from knowledgebaseAction
- Create document if it doesn’t exist yet?Find the document from knowledgebaseAction
New IssueTriggers when a new issue is created.Trigger- New Issue (Via JQL)Triggers when a new issue is added that matches some JQL.Trigger
- Updated IssueTriggers when an existing issue is updated.Trigger
- Jira Software Cloud
Adds an attachment to an issue.
Scheduled
Action
- Jira Software Cloud
Adds a new comment to an issue.
Scheduled
Action
- Jira Software Cloud
Creates a link (e.g. "is blocked by") between two issues.
Scheduled
Action
- Jira Software Cloud
Adds a new watcher to an issue.
Scheduled
Action
- Jira Software Cloud
Creates a new issue.
Scheduled
Action
- Jira Software Cloud
Updates an existing issue.
Scheduled
Action
- Jira Software Cloud
Searches for an issue by summary or key.
Scheduled
Action
- Jira Software Cloud
Finds an existing user.
Scheduled
Action
How Document360 + Jira Software Cloud Integrations Work
- Step 1: Authenticate Document360 and Jira Software Cloud.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
About Document360
Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, collaborate and publish self-service knowledge bases for their products.
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About Jira Software Cloud
Jira Software is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to cloud-hosted instances of Jira.
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