DigitalOcean + Freshdesk Integrations

How to connect DigitalOcean + Freshdesk

Zapier lets you send info between DigitalOcean and Freshdesk automatically—no code required.

When this happens...

New Backup

Triggers when a new backup is created for the selected Droplet.

automatically do this!

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Supported triggers and actions

What does this mean?

New Backup
Triggers when a new backup is created for the selected Droplet.
Trigger
Scheduled
New Droplet
Triggers when a new Droplet is created.
Trigger
Scheduled
New Snapshot
Triggers when a new snapshot is created for a selected Droplet.
Trigger
Scheduled
New SSH Key
Triggers when a new SSH key is added to your account.
Trigger
Scheduled

Add SSH Key
Adds a new SSH key to your account.
Action
Scheduled
Create Domain
Domain resources are domain names that you have purchased from a domain name registrar that you are managing through the DigitalOcean DNS interface. This trigger creates a new domain, with a name and IP address.
Action
Scheduled

Create Droplet
Creates a new Droplet in your account.
Action
Scheduled

DigitalOcean
Creates a new snapshot for the selected droplet.
Scheduled
Action
DigitalOcean
Powers a Droplet on or off (via either a hard or graceful shutdown).
Scheduled
Action
Freshdesk
Triggers when there is a new ticket is created in Freshdesk.
Instant
Trigger
Freshdesk
Triggers when a new customer is created.
Instant
Trigger
Freshdesk
Triggers when a Note is added to a Ticket.
Instant
Trigger
Freshdesk
Triggers when a Ticket is updated.
Instant
Trigger
Freshdesk
Triggers when a user is updated.
Instant
Trigger
Freshdesk
Add Private or Public notes to a Freshdesk Support Ticket.
Scheduled
Action
Freshdesk
Allows you to create a Company entry in Freshdesk.
Scheduled
Action
Freshdesk
Creates a Forum under a Category.
Scheduled
Action
Freshdesk
Creates a Forum Category.
Scheduled
Action
Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
Freshdesk
Find a ticket by ID.
Scheduled
Action

How DigitalOcean + Freshdesk Integrations Work

Step 1: Authenticate DigitalOcean + Freshdesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect DigitalOcean + Freshdesk

About DigitalOcean

DigitalOcean is a cloud computing platform to quickly deploy virtual machines—with your custom code, or with a one-click app—manage storage, balance loads, and run it all from one place.

Learn More

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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.