Create Desk cases for new webhook data

Looking for a way to save some time with your webhook-posting support pipeline? This automation uses Zapier's native webhook implementation to allow you to post data to a specific webhook URL from anywhere, and with each new post create a new case on Desk. Rest assured that your Desk workflow will be populated and updated as fast as new requests come in, enabling you to stay focused and productive.

How It Works

  1. New data is posted to a webhook URL
  2. Zapier automation adds a new case on Desk

What You Need

  • Desk account
Create Desk cases for new webhook data
Webhooks by Zapier integration logo

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

Desk integration logo

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

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