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Create cases in Desk from new UserVoice tickets

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: Create Case

There are a lot of overlaps in Support and user feedback, so why not manage both sets of tickets from the same place? This Zapier integration automatically creates cases in Desk when new UserVoice tickets are created. That way you can manage your new feature requests right alongside your support questions.

How It Works

  1. A new ticket is created in UserVoice
  2. Zapier creates a new case in Desk

What You Need

  • UserVoice account
  • Desk account
Try It

Connect Desk + UserVoice in Minutes

It's easy to connect Desk + UserVoice and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Case

Triggers when you add a new case.

New Group

Triggers when you add a new group.

New Article

Triggers when you add a new article.

New Forum

Triggers when you add a new forum.

New Status

Triggers when you add a new status type (use suggestion trigger if you want items tagged as a status).

New Customer

Triggers when you add a new customer.

New User

Triggers when you add a new user.

New Comment

Triggers when a new comment is added.

New Forum Note

Triggers when you add a new note to an idea forum post (ticket notes are not supported).

New Suggestion

Triggers when a new suggestion is added.

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