Send Twist messages for new Desk cases
When this happensStep 1: New Case
Then do thisStep 2: Post Message
Help your team stay in touch with customer support cases without drawing them away from their central team communication tool. Use this Zap to automatically send messages in Twist whenever new cases are created in Desk. Instead of switching between a variety of tools all day, your teammates can stay focused and stay in the loop with customer support issues.
How this Zendesk-Twist integration works
- A new ticket is created in Zendesk
- Zapier creates a message in Twist