Create Desk cases from new ThunderMaps reports

If your support queue involves dealing with physical locations (from mapping faulty streetlights to tracking workplace accidents) you probably spend a lot of time copying that information between apps. Not any more. After you've set up this integration, it will trigger with every new report submitted to a channel on Thundermaps, automatically creating a Desk case from the information contained in each one so you can track and work on resolving their issues immediately.

How this Thundermaps-Desk integration works

  1. A new report is created on Thundermaps
  2. Zapier creates a new case in Desk

Apps involved

  • ThunderMaps
  • Desk
Create Desk cases from new ThunderMaps reports
ThunderMaps integration logo

ThunderMaps is location-aware mobile form software for web and mobile devices. We help businesses easily collect and distribute location-based information in real time and alert people when important things happen near them.

Desk integration logo

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

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