When this happens...
SurveyMethodsNew Response Completed
Then do this...
DeskCreate Customer

Do you forget to timely reach out to customers and connect with them, while trying to accomplish a list of tedious tasks during the day? This Zapier automation allows for quick and timely follow up with your customers. Set it up and from then on all new SurveyMethods responses will be added as new customers in Desk, allowing you to quickly and effectively help your customers.

How the SurveyMethods-Desk Integration Works

  1. A new response is completed in SurveyMethods
  2. Zapier automatically creates a new customer in Desk

Apps You Need

  • SurveyMethods
  • Desk

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Desk + SurveyMethods and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when you add a new customer.

Create Customer

Create a new customer.

New Case

Triggers when you add a new case.

Create Case

Create a new case. Inside Desk, it will be treated like an "Email Case".

New Response Completed

Triggers when a respondent completes a survey response.

Add Contact to Email List

Add a contact to an existing email list in SurveyMethods.

New Survey Created

Triggers when a new survey is created.

Create Email List

Create a new email list in SurveyMethods.

New Group

Triggers when you add a new group.

Send a Survey Invitation

Send a survey invitation to an email address.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Desk is the new version of Assistly under the flagship Salesforce brand. Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

SurveyMethods is a powerful and easy-to-use online survey software tool for survey creation, deployment and analysis.