Add rows to Smartsheet for new Desk cases

Need a way to archive your Desk cases, or view/manipulate them in bulk? Then this Desk Smartsheet integration should be right up your alley. After the guided setup process, all new cases matching your specified criteria on Desk will add a new row to your Smartsheet, reliably and automatically.

How It Works

  1. A new case is added to Desk
  2. Zapier automation adds a new row to a Smartsheet

What You Need

  • Desk account
  • Smartsheet account
Add rows to Smartsheet for new Desk cases
Desk integration logo

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

Smartsheet integration logo

Smartsheet is an intuitive online project management tool enabling teams to increase productivity using cloud, collaboration, and mobile technologies.

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