Get Slack notifications for new Desk cases

Get Slack notifications each time a new case comes into your Desk account.

How It Works

Zapier will watch for new tickets inside of your Desk account and will then copy the ticket data you choose and create a new message in Slack with it.

What You Need

  • Desk account
  • Slack account
Get Slack notifications for new Desk cases
Desk integration logo

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

Slack integration logo

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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