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Create cases in Desk when orders in Skubana are unresolved

  1. When this happensStep 1: New or Updated Order in a Chosen Status

  2. Then do thisStep 2: Create Case

Tired of your orders staying unresolved? Now you can create cases and notify the right people when your order needs attention automatically. Once activated, a new case will be created on Desk whenever an order on Skubana has a status of Unresolved. No more customers calling to demand that their order be shipped. Desk can do it for them!

Note: This Zapier integration doesn't create cases from existing orders, only those added after it's turned on.

How this Skubana-Desk integration works

  1. An order is created with or changed to status "Unresolved"
  2. Zapier creates a case in Desk

Apps involved

  • Skubana
  • Desk

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