Create cases in Desk when orders in Skubana are unresolved
When this happensStep 1: New or Updated Order in a Chosen Status
Then do thisStep 2: Create Case
Tired of your orders staying unresolved? Now you can create cases and notify the right people when your order needs attention automatically. Once activated, a new case will be created on Desk whenever an order on Skubana has a status of Unresolved. No more customers calling to demand that their order be shipped. Desk can do it for them!
Note: This Zapier integration doesn't create cases from existing orders, only those added after it's turned on.
How this Skubana-Desk integration works
- An order is created with or changed to status "Unresolved"
- Zapier creates a case in Desk