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Create new cases in Desk from Postmark inbound emails

  1. When this happensStep 1: New Inbound Message

  2. Then do thisStep 2: Create Case

Need an easy way to reply to emails you receive as replies to your Postmark transactional emails? This integration will take those replies and add them as new cases to Desk, so you'll be able to follow up easily at any time.

How it Works

Zapier will watch your Postmark account for new incoming messages. Whenever anyone sends you an email, Zapier will copy the info and add it as a new case in Desk so you can easily reply.

What You Need

  • A Desk Account
  • A Postmark account

Got that? Then let's get started.

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Connect Desk + Postmark in Minutes

It's easy to connect Desk + Postmark and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Case

Triggers when you add a new case.

New Group

Triggers when you add a new group.

InstantNew Bounce

If an email sent from Postmark bounces because of a delivery issue, you may be notified of that bounce right away by setting up a Bounce Webhook.

InstantNew Email Open

When a message sent from Postmark is set to track opens, you can be notified via the Opens webhook.

New Customer

Triggers when you add a new customer.

New User

Triggers when you add a new user.

InstantNew Inbound Message

When a message is sent to a Postmark Inbound address, it is parsed into JSON fields. Capture those fields using a custom Zapier url.