Add cases on Desk for new rows matching custom queries on PostgreSQL

Storing your support cases on PostgreSQL, but need Desk to address common entries that match specific conditions? Setting up this Zap should solve that problem. Once you do, a new case will be created on Desk for each and every row found to match your custom query on PostgreSQL, making sure nothing is overlooked so that your customers can get the stellar support they deserve.

How It Works

  1. A new match is found for a custom query on PostgreSQL
  2. Zapier automatically creates a case on Desk

What You Need

  • PostgreSQL account
  • Desk account
Add cases on Desk for new rows matching custom queries on PostgreSQL
PostgreSQL integration logo

PostgreSQL is a powerful, open-source database engine with a uniquely advanced query optimizer and dozens of built in features, making it an easy choice for production databases.

Desk integration logo

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

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