Log new Optix venue issue reports as Desk cases

Easily organize and track the venue issue reports that members of your venue submit. When you set up this integration, venue issues reported by your members within Optix will automatically be copied as a new case in your Desk account. This will allow you to keep all support requests within Desk and will ultimately help you create swift solutions.

How this Optix-Desk integration works

  1. An Optix user sends a venue issue report
  2. Zapier automatically creates a case in your Desk account

Apps involved

  • Optix
  • Desk
Log new Optix venue issue reports as Desk cases
Optix integration logo

Optix is a platform for on-demand work and meeting spaces.

Desk integration logo

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

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