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Add cases on Desk for new transcripts on Olark

  1. When this happensStep 1: New Transcript

  2. Then do thisStep 2: Create Case

Need that valuable customer data from Olark on Desk as well? Put this Olark Desk integration to work and stay organized with no manual effort from then on. Once active, it will be sure to create a new case on Desk for every new transcript on Olark, bringing in all the data you need to address every issue.

How It Works

  1. A new transcript is logged on Olark
  2. Zapier automatically adds a case on Desk

What You Need

  • Olark account
  • Desk account
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Connect Desk + Olark in Minutes

It's easy to connect Desk + Olark and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Case

Triggers when you add a new case.

New Group

Triggers when you add a new group.

InstantNew Message

Triggers once for each message when we get a transcript.

New Customer

Triggers when you add a new customer.

New User

Triggers when you add a new user.

InstantNew Transcript

Triggers once when we get a new transcript.