Desk + Mixpanel Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Desk and Mixpanel, with as many as 8 possible integrations. Are you ready to find your productivity superpowers?
Track an event in Mixpanel when a new case is created in Desk
Amazing customer support should involve the teams building and designing your products. With this Desk-Mixpanel integration, when a case is created, an event for that user is tracked in Mixpanel. Now you can use Mixpanel reports to better understand things like how usage of different features correlate with ticket submission or determine what type of user behavior leads to a ticket. You can even automatically send targeted notifications based on ticket submission and user actions.
How this Desk-Mixpanel integration works
- A new ticket is created in Desk
- Zapier tracks an event in Mixpanel
It's easy to connect Desk + Mixpanel and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when you add a new customer.
Create a new customer.
Triggers when you add a new case.
Create a new case. Inside Desk, it will be treated like an "Email Case".
Triggers when you add a new group.
Send an Event to Mixpanel.
Triggers when you add a new user.
Create a new profile or update properties of an existing profile.
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