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Add new subscribers to MailChimp from new Desk cases

  1. When this happensStep 1: New Case

  2. Then do thisStep 2: Add/Update Subscriber

Finding it a challenge to turn those support cases into lasting relationships and loyalty? Try this easy to use Desk MailChimp integration. Set it up and, without having you lift a finger, a new subscriber will be added to your MailChimp list from every new Desk case matching a criteria you specify that comes in, making it simple to nurture those relationships through ongoing communication and newsletters.

How It Works

  1. A new case is added to Desk
  2. Zapier automation adds a new subscriber to MailChimp

What You Need

  • Desk account
  • MailChimp account
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Connect Desk + Mailchimp in Minutes

It's easy to connect Desk + Mailchimp and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Case

Triggers when you add a new case.

New Group

Triggers when you add a new group.

Create Campaign

Creates a campaign draft.

Add/Update Subscriber

Add a new subscriber to an audience of your choosing. Can be used to update an existing subscriber too.

Send Campaign

Sends a campaign draft. PLEASE NOTE: This action sends an email to everyone signed up to the Campaign. Are you trying to send an email to just one person? Set up an Automation within MailChimp and assign the welcome email to a tag. Then assign that tag to your customer with the Add Subscriber To Tag Action.

New Customer

Triggers when you add a new customer.

New User

Triggers when you add a new user.

Create Custom Event

Creates a custom event for an existing subscriber.

Unsubscribe Email

Unsubscribe an email address from an audience of your choosing.

Add Note to Subscriber

Adds a new note to an existing subscriber.

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