Desk + Intercom Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Desk and Intercom, with as many as 62 possible integrations. Are you ready to find your productivity superpowers?
Create Desk cases from new Intercom conversations
If you use Intercom to centralize your customer communication and need to react as fast as possible on Desk to each new issue, this Intercom Desk integration should prove useful. Once you activate it, any new conversation on Intercom will also create a new case on Desk, immediately laying the groundwork for a speedy resolution.
How It Works
- A new conversation is created on Intercom
- Zapier automation adds a new case on Desk
What You Need
- Intercom account
- Desk account
It's easy to connect Desk + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when you add a new customer.
Create a new customer.
Triggers when you add a new case.
Create a new case. Inside Desk, it will be treated like an "Email Case".
Triggers when a new user is created.
Attach or remove a tag on a specific user.
Triggers when a lead converts to a user.
Update a user within Intercom given their e-mail address.
Triggers when a new conversation is created by a user in Intercom.
Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.
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