Desk + Help Scout Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Desk and Help Scout, with as many as 51 possible integrations. Are you ready to find your productivity superpowers?

Connect these Apps

Connect Desk + Help Scout in Minutes

It's easy to connect Desk + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Case

Triggers when you add a new case.

New Group

Triggers when you add a new group.

Add Note

Adds a note to existing conversation.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Find Mailbox

Find mailbox by name.

New Customer

Triggers when you add a new customer.

New User

Triggers when you add a new user.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

Find User

Finds user by email.

Connect the apps you use every day

Get started with a Free account

Or
By signing up, you agree to Zapier’s Terms of Service