Desk

Desk + Groove Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Desk and Groove, with as many as 52 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Desk + Groove and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when you add a new customer.

Create Customer

Create a new customer.

New Case

Triggers when you add a new case.

Create Case

Create a new case. Inside Desk, it will be treated like an "Email Case".

Customer Added

Triggers when a customer is created.

Create New Ticket

Starts a new ticket for your customer.

Customer Replied

Triggers when a customer replies to a ticket.

Reopen Ticket

Changes the state of a ticket to "opened".

Ticket Started

Triggers when a new ticket is created.

Change Assigned Agent

Assigns an agent to a ticket.

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Become a Zapier Integration Partner

Desk is the new version of Assistly under the flagship Salesforce brand. Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

Learn More

The simple helpdesk for SaaS and eCommerce businesses.

See Groove Integrations

Connect Desk + Groove

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