When this happens...
Gravity FormsNew Form Submission
Then do this...
DeskCreate Case (Legacy)

Do you use Gravity Forms on your WordPress site to gather new support issues? If you're spending too much time manually copying the data out of them, try this Gravity Forms Desk integration. After an easy setup it will automatically watch your Gravity Forms and create a new case on Desk every time a new submission is detected.

How It Works

  1. A new submission is added to Gravity Forms
  2. Zapier automation adds a new case on Desk

What You Need

  • Gravity Forms account
  • Desk account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Desk + Gravity Forms and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when you add a new customer.

Create Customer

Create a new customer.

New Case

Triggers when you add a new case.

Create Case

Create a new case. Inside Desk, it will be treated like an "Email Case".

New Form Submission

Triggers when a form is submitted.

New Group

Triggers when you add a new group.

New User

Triggers when you add a new user.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

Desk is the new version of Assistly under the flagship Salesforce brand. Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

Learn More

Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.

See Gravity Forms Integrations