Track new Desk support cases in GoSquared
When this happens
Step 1: New Case
Then do this
Step 2: Track Event
Delight your users with contextual support. What was your user doing at the exact moment they raised a support request? Track new Desk cases in-line with all your users other online actions to offer tailored advice in GoSquared.
Note: This will not important historical cases, only new ones created since you turned this Zap on.
How It Works
- A new support case is created in Desk
- Zapier tracks the event in GoSquared People
What You Need
- GoSquared account
- Desk account