When this happens...
DeskNew Case
Then do this...
Google SheetsCreate Spreadsheet Row

Dashboards are incredibly useful, but sometimes nothing beats the power and flexibility of a spreadsheet. Whether you're archiving data or preparing for statistical analysis, this Desk Google Sheets is sure to come in handy. Once it's active, a new row will be added to Google Sheets for every new case matching a criteria you specify on Desk.

How It Works

  1. A new case is added to Desk
  2. Zapier automation adds a new row on Google Sheets

What You Need

  • Desk account
  • Google Sheets account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Desk + Google Sheets and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when you add a new customer.

Create Customer

Create a new customer.

New Case

Triggers when you add a new case.

Create Case

Create a new case. Inside Desk, it will be treated like an "Email Case".

New or Updated Spreadsheet Row

Triggered when a new row is added or modified in a spreadsheet.

Create Spreadsheet Row

Create a new row in a specific spreadsheet.

New Spreadsheet Row

Triggered when a new row is added to the bottom of a spreadsheet.

Update Spreadsheet Row

Update a row in a specific spreadsheet.

New Group

Triggers when you add a new group.

Create Spreadsheet Row(s)

Create one or more new rows in a specific spreadsheet (with line item support).

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Become a Zapier Integration Partner

Desk is the new version of Assistly under the flagship Salesforce brand. Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.