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Add new detailed Google Calendar events from new Desk cases

  1. When this happensStep 1: New Case

  2. Then do thisStep 2: Create Detailed Event

Having trouble ensuring your customer service cases are handled in a timely manner? This Desk-Google Calendar integration could be helpful with that. Once it's activated, any new case matching a specified criteria on Desk will create a new detailed event on Google Calendar, assisting you with automatic scheduling to ensure no case goes unsolved.

How It Works

  1. A new case is added to Desk
  2. Zapier automation adds a new detailed event on Google Calendar

What You Need

  • Desk account
  • Google Calendar account
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Connect Desk + Google Calendar in Minutes

It's easy to connect Desk + Google Calendar and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Case

Triggers when you add a new case.

New Group

Triggers when you add a new group.

New Calendar

Triggers when a calendar is created.

Event Ended

Triggers when an event ends.

InstantNew or Updated Event

Triggers when an event is created or updated (except when it's cancelled).

New Customer

Triggers when you add a new customer.

New User

Triggers when you add a new user.

Event Cancelled

Triggers when an event is cancelled or deleted.

Event Start

Triggers a specified time before an event starts.

InstantNew Event

Triggers when an event is created.

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