Add new detailed Google Calendar events from new Desk cases

Having trouble ensuring your customer service cases are handled in a timely manner? This Desk-Google Calendar integration could be helpful with that. Once it's activated, any new case matching a specified criteria on Desk will create a new detailed event on Google Calendar, assisting you with automatic scheduling to ensure no case goes unsolved.

How It Works

  1. A new case is added to Desk
  2. Zapier automation adds a new detailed event on Google Calendar

What You Need

  • Desk account
  • Google Calendar account
Add new detailed Google Calendar events from new Desk cases
Desk integration logo

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

Google Calendar integration logo

Google Calendar lets you organize your schedule and share events with co-workers and friends. With Google's free online calendar, it's easy to keep track of your daily schedule.

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