When this happens...
DeskNew Case
Then do this...
GitHubCreate Issue

If you're looking for a way to make your engineering more responsive to customer service issues, try this useful Desk GitHub integration. Simply set up this Desk-Github integration and all new Desk cases matching a specific criteria will also create a new issue on Github, ensuring everyone is in the loop.

How It Works

  1. A new case is added to Desk
  2. Zapier automation adds a new issue to Github

What You Need

  • Desk account
  • Github account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Desk + GitHub and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when you add a new customer.

Create Customer

Create a new customer.

New Case

Triggers when you add a new case.

Create Case

Create a new case. Inside Desk, it will be treated like an "Email Case".

New Issue

Triggered when a new issue is created.

Create Gist

Creates a new gist.

New Mention

Triggers when your Github username is mentioned in a Commit, Comment, Issue or Pull Request.

Create Pull Request

Create a new pull request and merge it (optional).

New Commit

Triggered when a new commit is created. Select your organization, repo and branch.

Update Issue

Update an existing issue.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Desk is the new version of Assistly under the flagship Salesforce brand. Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

GitHub is the perfect place to share code and work collaboratively on private and open source software.