Desk

Desk + Email Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Desk and Email by Zapier, with as many as 6 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Desk + Email by Zapier and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when you add a new customer.

Create Customer

Create a new customer.

New Case

Triggers when you add a new case.

Create Case

Create a new case. Inside Desk, it will be treated like an "Email Case".

New Inbound Email

Triggers when an email is forwarded to your own custom zapiermail.com address.

Send Outbound Email

Send an email from your own custom zapiermail.com address. Up to 10 emails sent per hour.

New Group

Triggers when you add a new group.

New User

Triggers when you add a new user.

Why Zapier?

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Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

Desk is the new version of Assistly under the flagship Salesforce brand. Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

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What is Email by Zapier?

Built-In

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!

See Email Integrations