Desk + Email Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Desk and Email by Zapier, with as many as 6 possible integrations. Are you ready to find your productivity superpowers?
Add new Desk cases for new incoming email
If you're getting support emails from outside the usual pipeline, it can be messy to add them manually. This integration between Zapier's email service and Desk will provide you with an address to which any emails can be forwarded, with a new Desk case being created for each email received at that mailbox address.
Note: this integration uses Zapier's native email service. If you want to use your existing email account to trigger notifications, try Zaps with email apps such as Gmail, Mailgun, SMTP or Mandrill.
How It Works
- A email is received at the specified address you set up
- Zapier automatically creates a new Desk case
What You Need
- Desk account
It's easy to connect Desk + Email by Zapier and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when you add a new customer.
Create a new customer.
Triggers when you add a new case.
Create a new case. Inside Desk, it will be treated like an "Email Case".
Triggers when an email is forwarded to your own custom zapiermail.com address.
Send an email from your own custom zapiermail.com address. Up to 10 emails sent per hour.
Triggers when you add a new group.
Triggers when you add a new user.
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