Desk

Desk Integrations

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Desk Integration Details

Launched on Zapier February 2, 2012

Zapier combines Triggers (like "New Case") and Actions (like "Create Case") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following Desk Triggers, Searches, and Actions are supported by Zapier:

New Case

Triggers when you add a new case.

New Customer

Triggers when you add a new customer.

New Group

Triggers when you add a new group.

New User

Triggers when you add a new user.

Create Case

Create a new case. Inside Desk, it will be treated like an "Email Case".

Create Customer

Create a new customer.

Find a Customer

Finds a customer by their email address.

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Desk is the new version of Assistly under the flagship Salesforce brand. Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

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