Create Desk cases from new Intercom conversations
Intercom + Desk
Desk Integrations
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Desk Integration Details
Launched on Zapier:
The following Desk Triggers, Searches, and Actions are supported by Zapier:
Triggers
New Case
Triggers when you add a new case.
New Group
Triggers when you add a new group.
New Customer
Triggers when you add a new customer.
New User
Triggers when you add a new user.
Actions
Create Case
Create a new case. Inside Desk, it will be treated like an "Email Case".
Create Customer
Create a new customer.
Searches
Find a Customer
Finds a customer by their email address.
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